Grow Your Store With an eCommerce Virtual Assistant from VA FLIX

Our skilled eCommerce assistants from the Philippines help you accelerate the growth of your eCommerce business

Overview

Back in the day when the competition wasn’t great, it wasn’t so challenging to make crazy money with your eCommerce businesses. But, today, a lot has changed with giant competitors like Amazon and eBay taking over the eCommerce field by storm.

Finding the right or winning products to sell is a significant challenge eCommerce businesses face these days. Some of the other challenges include driving targeted traffic, capturing and converting quality leads, constantly engaging with subscribers, retaining customers, and building a useful technology foundation.

Tasks like order processing, managing inventory, offering excellent customer service, and managing the eCommerce website are very repetitive, and they usually end up consuming a considerable amount of your valuable time, while restricting you from focusing on expanding your business.

An eCommerce virtual assistant (VA) will help you with the product and research-based tasks, excel work, product image design or editing, product listings, optimizing product lists, managing pricing and inventory, fulfilling orders, processing returns and exchanges, bookkeeping, and handling customer service or customer support, thereby keeping your store up to date and running 24×7.

Tasks to outsource to an eCommerce Assistant

VA FLIX will help you get your time back – Free up your time and focus on expanding your eCommerce business by endorsing or delegating repetitive tasks to an expert eCommerce virtual assistant from the Philippines.

The multitude of tasks they can perform:

• eCommerce listing creation and optimization
• Order processing
• eCommerce Inventory management
• Adding tracking for orders
• Customer service
• Basic photo editing & re-sizing
• Amazon competitor analysis and market research
• Administrative tasks e.g scheduling appointments, answering phone calls, database entries, data presentations, and travel arrangements, among others.
• E-mail management
• bookkeeping, and managing finances
• Social media management (SMM) and analyzing customer insights
• Website maintenance and optimization
• Other marketplace & eCommerce tasks

What Does a Cheap eCommerce Virtual Assistant Offer?

eCommerce virtual assistants provide remote assistance to a eCommerce business owner to help run online stores successfully and scale up their operations.

Some of the services they offer include:

• Product sourcing
• Product Listing

You have got to showcase a good variety of products on your online store/s to make your target customers fond of it. At the same time, they should fit with your brand’s buyer personas. A cheap virtual assistant is an expert at product sourcing and has an in-depth knowledge of the most in-demand products. With their strong network of retailers, you would be able to put your hands on the most in-demand products in bulk at competitive prices.

• Inventory management

Even If you have the right products or winning products for your online store, it is not wise to assume that profits would come that easy. Unless you have your stock in balance, you will always tend to either run out of it or have too much of it. Online personal assistant services from VA FLIX can help keep your store inventory in balance, and in turn, help you avoid huge losses.

• Product listing

The Repetitive tasks of uploading product titles, optimizing them, making them SEO friendly and or updating them, assigning prices and labels can consume your precious time that should be invested in making the business grow. An eCommerce virtual assistant from VA FLIX will help you manage your product listings and update them on time.

• Catchy product descriptions (SEO Friendly Product Description)

An effective product description, which also follows the latest SEO trends, can significantly catch the attention of your target customers and boost your product searchability. An eCommerce virtual assistant from the Philippines can deliver compelling product descriptions for your products, while also following the SEO guidelines to help them show up in Google search results.

• Handling customer service

The extent to which you can satisfy your customers even after the sale decides the kind of shopping experience your customers will have. Positive customer reviews can have a significant impact on the success of an online selling business because it is one of the key elements that customers look for and trust before they make a purchase online. An eCommerce virtual assistant can provide pre-and post-sales support to your customers.

Essential skills in an online personal assistant

Apart from experience in working with different industries, an eCommerce virtual assistant must also possess specific skills, such as:

• Researching skills are a necessary skill to look for in eCommerce virtual assistants, this is a MUST! because this is the skill required to keep an eye on the competition. Gathering massive data and analyzing it can give you a lot of insights into future opportunities and plans.
• Knowledge of inventory management – Managing your inventory and ensuring that the stock is neither in excess nor falls short at any point in time is of utmost importance for an eCommerce business. Ensure to look for an eCommerce VA from the Philippines who possesses expert inventory management skills.
• Basic Knowledge of eCommerce SEO is another critical skill to look for when hiring an eCommerce assistant. A Virtual Assistant with an in-depth understanding of the latest SEO trends followed in eCommerce businesses would be able to make your products rank higher on Google.
• Customer service skills- One of the essential skills to look for in eCommerce VAs is customer handling skills. The majority of Virtual Assistants are all Customer Service Trained – we have worked in big call centers in the Philippines dealing customers overseas – mainly in the US.

  Keeping your customers happy is undoubtedly one major priority. A virtual assistant from the Philippines can Identify how effectively they can satisfy dissatisfied customers.