The outsourcing industry in the Philippines is the lifeblood of the whole Southeast Asian country, with more than 100 people from a wide range of backgrounds. More than 2 million people work for BPO companies in the Philippines, and they help the country’s economy more than any other source of money. India and other countries that have been in the business of outsourcing for a long time are seeing a lot of competition from this tiny island nation. The call center industry has already taken over India. As Metro Manila moves up the ladder in many other sub-industries, many other sub-industries have already taken over the country as well.

Outsourcing to the Philippines has grown 30% in just 10 years. Deloitte predicts that the Philippines will grow its share of the BPO pie to 20% of the global market, making more than $50 billion in revenue.

Why do businesses around the world choose to outsource their work to the Philippines instead of their own country? Look at this.

Outsourcing to the Philippines has the top 10 best things about it.

In the Philippines, there are a lot of hot markets for outsourcing, like call centers and SEO. There are also hot markets for IT services, Internet marketing, and Virtual Staffing Solutions. In fact, one of the main benefits of outsourcing to the Philippines is that it’s very cheap for small businesses. It costs as little as $2000 to run a team of employees there. The industry right now is growing and has a lot of good things for people who want to outsource to the Philippines. This is a good time for people to think about it. Some of the main benefits:

The Best Costing

Not only is the price low, but it’s also what makes companies outsource. The cost of labor in the Philippines is almost half of what it is in the United States or the United Kingdom. As a business owner, you also save money on things like office space, legal and HR costs, the most up-to-date equipment, taxes, and so on. Businesses that outsource to the Philippines can save up to 60% on their costs, which is a good thing.

Neutral language is what you should use.

Compared to India, the Philippines has a big advantage when it comes to language. English is the official language in the Philippines, and people use it every day to talk. So, the BPO industry is full of people who can speak great English with accents that sound a lot like the US. This neutral accent and way of speaking are great for voice-based services like call centers and virtual staffing. They work well with this kind of accent and way of speaking. Broadcasters in the United States and the United Kingdom also find it easier to work with service providers in the Philippines because they don’t have to speak the same language.

Talent is easier to find now.

Even though there are a lot of talented people in places like India, finding and getting to know them has become a lot more difficult. The Philippines is a lot easier for businesses to hire skilled, ready, and willing people to work for them than in the United States. It has to do with how closely the Philippine education system resembles that of the United States. This way, you can also figure out the exact skill level of an employee you hire from outside. An ASEAN Briefing report says that more than 450,000 students graduate from universities and institutes every year. On top of that, the Philippine government funds state-run courses in universities that help students who want to work in the BPO industry learn the skills they need.

A group of people who are young and energetic.

The average age in the Philippines is 23 years old. This is because the country has a lot of young people. This group of people has grown up in a world that has a lot of technology, so they already know how technology can be used for better business solutions. Many young people also have access to top-level education, which helps them prepare for the BPO industry and makes it easier for them to enter the job market with the skills they need to succeed.

Legal liabilities have been cut back, but there are still problems with management.

One of the downsides of running a business is that it leaves your processes open to legal liabilities and frivolous lawsuits from in-house staff. That’s not the case when you outsource your work to the Philippines, though. All the outsourcing companies there are legally very strong so that their customer and client relations stay perfect. They also help you by giving you access to a strong HR and management team that can help you quickly set up and assign training projects, tasks, tax returns, and more. This way, you can always keep your business in mind.

Influence of Culture

If you want to see a good mix of both South-East Asian and Western culture, the Philippines is one of the few places in the world that does. During its history, the Philippines was a colony of Spain, Mexico, and the United States. This has a lot to do with it. In this way, people in the Philippines have grown up watching Western media and have a lot of things in common with their culture because of this. US pop culture is also very popular in the Philippines. Even though it may seem like a small thing in the grand scheme of things, this cultural similarity is very important for making sure outsourcing works right out of the box when you work with a service provider in the Philippines.

A look at privacy and security:

The Philippine government has been very important in making sure that the BPO industry in the Philippines can grow and thrive by making sure that the country has the right laws and legislation in place to do so. When businesses outsource, they usually share private information with other businesses. The Philippines government passed a data privacy act in 2012 to make sure that the privacy standards are up to international standards. As a result of this act, strict rules have been put in place to protect important and confidential data from being accessed by people who are not supposed to have access to it. This has led to industries like healthcare looking at the Philippines as a good place to outsource.

Strong rules made by the government

A strong economic part of Philippine society is BPO, and the Philippine government has done a good job of supporting its growth by allowing both infrastructure and policy changes to be made to help it grow. In addition, the government set up the TESDA (Technical Education and Skills Development Authority), which helped fund call center training centers and has a unique voucher system, tax incentives, and SOPs to encourage foreign investment, and the National Information and Communication Technology Council were formed to help the industry grow even more.

Delivered Goods of High Quality

It’s said by a lot of independent research publishers that the BPO industry in the Philippines is always at the top of service quality surveys that clients from all over the world take. Performance is very important to make sure that the country can reach 1 million BPO workers in 4 years.

People who have a better life

If you work in the BPO industry in the Philippines, you have more access to amenities and a better quality of life than if you work in India. To get a job now, people don’t have to leave their country. This means that they can stay with their families and be close to friends. People, in general, have had much better lives as a result, which has had a big impact on the local economy. This is why:

When you work with VA FLIX, you can choose the Philippines as your next place to hire someone else.

Over time, the Philippines has become one of the most popular places to outsource because it has a lot of good things that businesses all over the world need. Because VA FLIX has a delivery center in the Philippines, it’s easy to get the best local talent and services at the best prices. You can start outsourcing as soon as possible.

Please contact us to learn more about how we can help you navigate the waters and get into the Philippines outsourcing market.